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Centralising Competency and HOPS Implementation Officer

20 Hours per week, 6 month fixed term.

Start date 28th May 2019

Location: Bury

The Implementation Officer will assist the General Manager with the centralisation of all safety critical competencies using the HOPS system. The post holder will play a lead part in developing the HOPS database and collating data for each department.

As well leading the implementation of HOPS, the role is responsible for analysis, tracking and identification of competency gaps working in collaboration with the ELR Safety Team, Heads of Departmennts and all other stakeholders.

Click here to download a full Job Description

How to apply:

To apply, please send your CV and covering letter to StaffLiaisonOfficer@eastlancsrailway.co.uk

Closing date for applications is 17th May 2019 with a view to interviews being held during weeek commencing 20th May 2019.

THIS IS A KEY SAFETY ROLE AND THE POSTHOLDER IS REQUIRED TO CARRY OUT SAFETY CRITICAL ACTIVITIES

ALL APPLICATIONS FOR THIS VACANCY ARE TO BE SUBMITTED VIA EMAIL TO THE ADDRESS NOTED ABOVE.  STRICTLY NO AGENCY CALLS OR AGENCY CV SUBMISSIONS.

Diesel Traction Maintenance Technician (Rolling Stock)

Based in the heart of Bury, the East Lancashire Railway is a lovingly restored heritage railway which journeys for twelve miles through picturesque scenery from Heywood in the East to Rawtenstall in the North. As one of the most popular visitor attractions in Greater Manchester, the railway welcomes over 200,000 visitors a year with well-equipped stations complete with cafés, pubs, gift shops and a Transport Museum and plenty of things to see and do around the line.

What will this role of Diesel Traction Maintenance Technician entail?

As a Diesel Traction Maintenance Technician, you’ll assist with the maintenance, repair and restoration of diesel locomotives. Your duties will include, although not be limited to:

  • Carrying out planned maintenance and overhaul on diesel traction units
  • Servicing and preparing locomotives and multiple units for service, using bespoke job cards as guides to the work required and completing safety critical documentation
  • Undertaking general stripping down of components, cleaning up parts, repairing / replacing and the re-assembly process and testing of components

What will I need to be considered for this Diesel Traction Maintenance Technician vacancy?

  • Proven experience as a Maintenance Technician, with a good understanding of diesel traction / rolling stock
  • Ability to examine and diagnose faults, failures and safety related defects, whilst working to tight timescales and deadlines
  • A good team player, with the ability to work autonomously using own initiative

Although not essential, fault diagnosis knowledge of mechanical, pneumatic brake systems would be highly advantageous for this role.

Contract: Permanent, full time contract, working 38 hours per week, 8am to 4:30pm. Occasional weekend work will be required.

Location: Bury (Lancashire)

Click here to apply online

All applications for this Maintenance Technician vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.

P-Way – PERSON IN CHARGE (VOLUNTEER)

ELRs P-Way Supervisor is looking for a PERSON IN CHARGE to support the team. Support will involve planning, scheduling, rostering and supervising. The role is specifically required on Saturday’s but mid-week support would also be helpful.

Person Specification

Ideally, the Person In Charge will have proven organisational and interpersonal skills with experience of working with volunteers and managing relationships. An Engineering/Mechanical background is advantageous but not essential as the main requirement for this role is project management. Safety critical information regarding projects will be provided to the Person In Charge by the P-Way Supervisor.

The post holder is required to have a valid UK driving license, a trailer license is preferable but training will be provided if necessary.

Responsibilities

  • Working with the P-Way Supervisor to plan and schedule work for the coming Saturday
  • Rostering Saturday volunteers
  • Being present on Saturdays to:
    • Assign tasks/morning team briefing
    • Ensure equipment available
    • Ensure clear written instruction available
    • Follow up with team on progress throughout the day
    • Monitor team and ensure tasks are undertaken safely at all times
    • Respond to team requests/requirements as necessary
    • Ensure equipment is locked away at the end of the day
    • Prepare written updates for handover to the P-Way Supervisor on Monday

These responsibilities may evolve if the successful candidate wishes to grow the role. The post holder can take on some tasks themselves should they wish to do so. ELR will fully support any training that the post holder and ELR may identify as necessary.

How to apply:

To apply, please send your CV and covering letter to StaffLiaisonOfficer@eastlancsrailway.co.uk

Retail Supervisor (Volunteer) - Part-time/Flexible

We are looking for an experienced Retail Supervisor to join our dedicated volunteer workforce and contribute to the development and success of our retail establishments, here at the East Lancs Railway. We are an award-winning heritage railway and family attraction, with a head office based in Bury.

There is huge scope for the development of our retail outlets, across our 12 mile line, encompassing the popular towns of Rawtenstall, Ramsbottom, Bury and Heywood, and we are looking for someone with passion and enthusiasm to join the team and help to take our retail offering to the next level.

What will you do?

Working closely with the Sales and Events Manager, you will manage stock levels, receive deliveries, price and display items and design eye-catching window displays to entice customers into our Shops.

You will work with our team, leading by example using your previous retail experience and demonstrating a very high standard of service.

You will assist in the production of rotas by collecting staff availability and ensure that the shops are fully staffed during appropriate times, in line with our timetables; and that the set up and close down of our pop-up shops is staffed and supported. You will also ensure that all opening and closing, and cash handling procedures are followed and adhered to in line with policy.

In addition, you will look for ways to deliver sales in a creative and commercially minded way, thinking specifically about our special events calendar and maximising those opportunities.

Who are we looking for?

We are looking for a person with experience in retail, ideally within a supervisory role. Someone who can take the lead and be creative in their approach to motivating a team. We are also looking for someone who can lead by example and encourage others to deliver a high level of service.

If you have at least 2 years’ experience working in a retail role, with experience in cash handling, visual merchandising and stock control and ordering we would love to hear from you.

Please note this is a voluntary role, we would anticipate it being the equivalent to part time hours, but one some occasions there may be the requirement to work more/less hours some weeks than others given the nature of our operating calendar. To that end, flexibility is essential.

What can you expect?

You will be joining a volunteer workforce with over 700 working members, who are dedicated to making a contribution to the preservation of the railway and to the enjoyment of families and customers who attend. In addition to working in an environment where you can display your skills an experience you will become part of our railway family and enjoy social activities and additional railway based perks!
If this sounds like an opportunity that excites you, and you have some or all of the skills and experience mentioned above, please do get in touch by emailing your CV and a cover letter to Sophie.Mendoza@eastlancsrailway.co.uk

We regret that due to the number of applications we will not be able to reply to each one directly to provide specific application feedback. However, if you are shortlisted for interview we will be in touch as soon as possible.

Director of Customer Services (Volunteer)

The successful promotion and development of customer care facilities and customer experiences has been an important aspect of making the East Lancashire Railway one of the North West’s most popular leisure and heritage destinations, attracting around 200,000 visitors annually. To keep a sharp focus on improving the customer experience the ELR Board have created this post to champion customer services.

The Director of Customer Services, working alongside the Passenger Services and Commercial Department, is responsible for this crucial area of activity. Whilst effective oversight in the role will be key to delivering on the ELR’s business objectives, the post holder will also be required to maintain a relationship with Chairman, General Manager and those ‘front-line’ colleagues that promote customer care to ensure that they can successfully deliver the day-to-day management of this new department.

If you have he skill, experience and time to represent and champion customer services and would like to know more, and receive a copy of the job description, please contact Mike Kelly, Chair of ELLRCo.

E-mail to chair@eastlancsrailway.co.uk

Infrastructure Director (Volunteer)

The maintenance of the East Lancashire Railway’s infrastructure is a safety critical function ensuring all operational aspects of running trains are safe at all times.

The Infrastructure Director, working with Signalling and Permanent Way Heads of Service, is responsible for this crucial infrastructure. Whilst effective oversight in the role will be key to delivering on the ELR’s business objectives, the post holder will be also required to maintain a relationship with the Chairman, General Manager and those ‘front-line’ colleagues that promote autonomy and entrustment of authority to successfully deliver the day-to-day management of this new department.

If you have the skill, experience and time to represent and support our front-line P Way and Signalling teams and would like to know more, and receive a copy of the job description, please contact Mike Kelly, Chair of ELLRCo.

E-mail to chair@eastlancsrailway.co.uk

Buffet Department Volunteer

The East Lancashire Railway is looking for friendly, outgoing volunteers to assist in staffing our Buffets, both on the Platform and on the trains themselves. Duties will include serving the public in the buffets alone or as part of a team, keeping the buffets well stocked and tidy and generally assisting the buffet manager in the completion of their duties.

This position is voluntary and the railway is grateful for any time you can dedicate to the role. Training can be provided and no experience is necessary.

If you are interested in becoming part of the buffet team please contact us on juliegrayson1958@outlook.com for more information.

This position is ongoing.

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The East Lancashire Light Railway Company Limited registered in England and Wales. Registered office: Bolton Street Station, Bolton Street, Bury, Lancashire, BL9 0EY Registered number: 02023981