Current Vacancies

Casual Worker – Dining Train Assistant

We currently have an opportunity for a dining train assistant to join our busy and professional team. This is a fantastic opportunity for a customer-focused individual to join our unique and popular part of the business at the East Lancashire Railway.

You must have previous experience in the hospitality industry along with bar service skills and waiting on abilities.

This is a casual worker role, and you must be aged 18 or over to apply. You will be required to work evenings and weekends as well as some midweek days during our busy period. If you feel you can work under pressure whilst maintaining an extremely prominent level of customer service, and while continuously augmenting our establishment’s reputation, then this could be the job for you. National Minimum Wage applies to this role.

Job Description – Your day-to-day tasks may include:

• greeting customers as they arrive and showing them to their table
• giving out menus and taking orders for drinks
• serving drinks and occasionally food
• dealing with bill payments
• making sure tables are clean and tidy
• Be on hand to answer any questions and make sure that customers enjoy their experience.
• Ensure customers feel welcome and comfortable throughout the experience
• Perform duties in an efficient, professional and courteous manner
• Perform reasonable alternative duties, as instructed by your Manager

The Ideal Candidate will need:

• To be extremely reliable and punctual
• An understanding of the hospitality industry and/or previous experience
• The ability to remain calm under pressure
• The ability to memorise orders
• Numeracy skills & cash handling
• Excellent English and communication skills
• To deliver the highest quality customer service
• Be of a good physical condition
• To exhibit a constant ‘can’do attitude
• To enjoy a busy and fast-paced environment
• To work well within a team
• To carry out tasks quickly and efficiently
• The ability to follow instructions
• Be well-presented and observe strict hygiene
• The ability to resolve conflict and take criticism

To apply please send a copy of your CV and covering letter to the Dining Manager :- andy.mcnamara@eastlancsrailway.co.uk

General Buffet Volunteer Assistant

We are looking for general assistant you’ll support the day-today operation of the buffet by assisting both counter and stock support staff . This is a flexible hands on role that helps ensure customers receive a friendly service and buffet environment remains clean organised and welcoming

Key Responsibilities

• Greet customers providing a friendly helpful service
• Clear and clean table promtly
• Restock supplies   such as cups napkins and condiments
• Assist with  opening and closing tasks
• Follow food hygiene and safety guidelines at all times
• Support team members during busy times

Requirements

• Reliable, punctual and willing to learn
• Ability to work in team
• Basic understanding of cleanliness and food safety
• Positive attitude and enthusium

To apply please send a C.V to buffet.manager@eastlancsrailway.co.uk

Cashier/Counter Volunteer

We are seeking a friendly and reliable Buffet cashier and counter staff member to join our team In this role you will be the first point of contact for our customers providing an excellent service Whilst handling transaction and support the smooth day-to-day running of the buffet .

• Key ResponsibilitiesGreat customer services
• Operating till and handling cash and card payment
• Prepare and serve drinks and light food
• Maintain a clean and organised counter area
• Restock supplies including cups , food ,and condiments’
• Assist with opening and closing duties
• Follow food hygiene and safety standards at all times

Requirements

• Good communication and customer service skills
• Basic numericity and confident in handling payments
• Ability to work at a fast pace
• Reliable , punctual and team player

To apply please send a C.V to buffet.manager@eastlancsrailway.co.uk

Shop Manager (Volunteer)

We are looking for an enthusiastic and motivated Volunteer Shop Manager to take the lead in running our Shop. This is a fantastic opportunity to gain hands-on management experience, meet new people, and make a real difference.

As a Volunteer Shop Manager, you’ll help create a welcoming and engaging environment for customers and volunteers, ensuring the shop operates smoothly, efficiently, and successfully.

Key Responsibilities

• Oversee the day-to-day running of the shop.
• Supervise, support, and motivate volunteers.
• Deliver outstanding customer service at all times.
• Manage stock levels, operate the till, and maintain attractive product displays.
• Handle cashing up, banking, and basic record-keeping duties.
• Ensure the shop remains clean, tidy, and compliant with health and safety guidelines.
• Liaise with other shop volunteers to arrange shift cover and maintain smooth operations.
• Work closely with the management team to meet sales targets and keep the shop refreshed with new stock.

Skills & Qualities

• Friendly, approachable, and confident when engaging with the public.
• Organised and reliable, with excellent attention to detail.
• Strong communication and leadership skills.
• Comfortable handling money and completing basic administrative tasks.
• Able to work well as part of a team and take initiative when needed.
• Previous retail or supervisory experience is desirable but not essential – full training will be provided.

What You’ll Gain

• Valuable hands-on experience in retail management and customer service.
• Development of leadership, organisation, and teamwork skills.
• The satisfaction of contributing to a great cause and making a positive impact.
• References and experience to enhance your CV.

If you are a people person who enjoys working off your own initiative and are interested in registering your interest in this role, please contact events@eastlancsrailway.co.uk

Shop Assistant (Volunteer)

The East Lancashire Railway is looking for a friendly, helpful individual to help us to run our busy Gift Shop in Bury Bolton Street Station. Duties will include working the till and handling customer enquiries, keeping the display area stocked up with products, keeping the area neat and tidy and cashing up and closing at the end of the working day.

The position is voluntary. The volunteer will ideally need to be available to work midweek during the summer months and Sunday, either all day or just for the morning/afternoon time slots. Full training and support will be given.

If you are a people person who enjoys working off your own initiative and are interested in registering your interest in this role, please contact events@eastlancsrailway.co.uk